Last updated: 04/14/2023
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. The personal identification information we may collect includes, but is not limited to, name, email address, phone number, and other relevant contact information. We may also collect demographic information such as age, gender, and location. Users may be asked to provide this information voluntarily, and they have the right to refuse to provide such information. However, it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
Web Browser Cookies
How We Use Collected Information
KEEP IT COLD may collect and use Users’ personal information for the following purposes:
- To improve customer service: We may use the information you provide to respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site, and to customize our content and offerings accordingly.
- To improve our Site: We may use feedback you provide to improve our products, services, and overall user experience.
- To send periodic emails: If Users provide their email address and opt-in to our mailing list, we may use it to send them periodic emails that may include company news, updates, related product or service information, promotions, and other relevant communications. Users have the option to unsubscribe from receiving future emails at any time by following the unsubscribe instructions provided in the emails or contacting us through our Site.
How We Protect Your Information
We take appropriate measures to protect the confidentiality, integrity, and security of Users’ personal information. We use industry-standard data collection, storage, and processing practices, as well as security measures, to prevent unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.